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Montage 6 - CFX Concert Performance - Bad sounding note - Note 60, G#

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 Tom
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New Member
Topic starter
 

G#, note 60. On my Montage 6, the note sounds "dead". I mean, it sounds similar to a banjo string pluck. The pitch is correct. Volume is lower than adjacent keys and sustain barely exists.
Try G 59, hold the note, then repeat with G# 60 using the same attack and pressure, then A 61. See the difference? Sustain is dead in G#. On my keyboard, this is bad news for a premier CFX concert piano performance. Any ideas as to what's happened here? Can this be an issue with my hardware keybed or a sampling issue or what? It is not due to my playing variance.
If no one else can replicate the problem, then the issue suggests a production quality issue with my particular serial number.
Please comment.

 
Posted : 18/02/2017 3:48 am
Jason
Posts: 7905
Illustrious Member
 

Tom, I would press the Octave Up button and play the same G# now an octave lower on the keyboard to see if it's just that key 60 or the sample that's the issue. You can also press Shift + Octave to transpose by semitones and see how the dead sound reacts.

 
Posted : 18/02/2017 4:13 am
 Tom
Posts: 0
New Member
 

Jason, I did as you suggested. It is the sample, no question about it. Isn't that weird. Not mechanical in any way. The implication is that everyone's Montage has a bad sample of this wave frequency stored in ROM. How could this have not been caught? I'm vexed on this one.

 
Posted : 18/02/2017 2:31 pm
Rod
 Rod
Posts: 0
Estimable Member
 

Hello Tom - guess you're on a Montage 8, as note 60 on my M7 is a D#, but checked the whole keyboard anyway and there are no dead notes on the CFX Concert, But I do get occasional anomalies when a note sounds offkey, and that's usually an F, either flat or much louder. But another time it'll be OK. I don't suppose Yamaha use different samples for the various models, so it's more likely an electronic glitch. It's worth just turning Montrage off and on again, see if it's changed. This often works with bolshy electronic stuff.

 
Posted : 18/02/2017 3:12 pm
 Tom
Posts: 0
New Member
 

Thanks for your reply. I have 61 keys. Starting at middle C, go up one octave and start playing the scale in semitones and see if you get a thud on the G#.

 
Posted : 18/02/2017 3:20 pm
Rod
 Rod
Posts: 0
Estimable Member
 

Hello Tom - and doh!, you told me it's an M6 in your question! Sorry! So it's the last but one note on your keyboard. I've tried it again as you suggest, and still no problem, so I can only think it's a glitch in that the mechanical action is not triggering the electronics. Sounds like a workshop job, which is interesting - where might the workshop be?

 
Posted : 18/02/2017 7:44 pm
Jason
Posts: 7905
Illustrious Member
 

@Tom

It may be worthwhile to share the following:

1) Your firmware version
2) An audio clip of the problem
3) A MIDI file (can create one using the recorder) capturing the problem recorded on #2

The forum requires ZIP files as attachments.

Any user should be able to play back your MIDI file and, using the same firmware, should hear similar results when ensuring the "CFX Concert" performance is selected.

The MIDI file itself could also be inspected for any anomalies which could explain the behavior.

 
Posted : 18/02/2017 8:13 pm
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