I'm not asking for rainbows and butterflies - I'm suggesting providing meaningful details to describe what's broken.
I called my landlord and said the whole house has problems - and nothing got fixed. I complained about the air conditioner being broken and still nothing got fixed for months of complaining - but at least there was a chance.
"Please fix something I won't give any detail" is, reasonably so, destined for the trash can.
Use whatever negative tone you want - but at least provide some level of detail.
In your analogy, Antony's just said "it's too hot in here, all the time".
At least two years ago it would have been utterly disingenuous to suggest Yamaha doesn't know what the problems are with this forum.
After that period of time, you've got only one conclusion you can come to as to why they don't bother fixing it, and can't maintain links to tutorial content, nor create referring and/or forwarding links for those same tutorials whenever they make yet more pointless changes.
* There is such a thing as contracts, which could be a factor. Not always easy to just take your business elsewhere at any time.
* This forum is provided to us for free. And is still a whole lot better than the forums provided by Roland, Korg, or Nord. (Hint: They don't provide forums.)
* If Yamaha does choose to change their provider if and when they can, there is a strong likelihood that all the historical posts here, all this helpful (and google-searachable) discussion and problem solving, will be gone. Consequences.