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  1. zachary
  2. reface
  3. Tuesday, 26 February 2019
Reface DX won't connect to Soundmondo. I get a green light with the words "connected" but it does not list the device, cannot interact with any of the pages. I have used the midi test at airtight interactive to ensure that the reface is the only midi device running on my computer, I have also tried it on 2 different computers 1, a windows 10 system and 2 a mac OS 10.12.6 system both running the latest versions of chrome, on both computers the only USB devices connected were the reface dx, a keyboard and a mouse. What could be going wrong here? I have ensured that google midi is allowing soundmondo access to the midi devices.
Responses (1)
Amy
Yamaha
Accepted Answer Pending Moderation
Zachary,

After hearing back from the Soundmondo development team, it seems there was some work being done around February 26th. That work was completed the same day and the issue resolved.

We appreciate your participation in the forum and let us know if you have any other issues.

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. reface
  3. # 1
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