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  1. Matt
  2. reface
  3. Tuesday, 26 March 2019
I just got a Reface CP and there's an issue with notes cutting off when played over midi from a m-audio 61es keyboard.

When plugged via USB into Ableton all keys send and record correct note length.

Played via MIDI thru Focusrite interface and out via MIDI everything also works fine.

About 20% of the time, when directly connected via MIDI to the Keystation 61es, notes will stop sustaining after apox half a second, and always the same note length before ending, regardless of whether the the sustain pedal is engaged or not.

The Reface has the latest firmware, and the problem persists whether in OMNI mode or set to a specific midi channel.

Has anyone else experienced this problem?

Any solutions?
Responses (3)
Bad Mister
Yamaha
Accepted Answer Pending Moderation
When plugged via USB into Ableton all keys send and record correct note length.

Played via MIDI thru Focusrite interface and out via MIDI everything also works fine
Sounds like the refaceCP is fine.

there's an issue with notes cutting off when played over midi from a m-audio 61es keyboard.
From what you’ve written seems the issue is the external keyboard. Or are we missing some other facts? How do you connect the keyboard to the refaceCP? You don’t say...

Omni Mode simply means you can send In on any channel
When set to a specific channel means it will respond on that specific channel. This would have nothing whatever to do with your issue.
  1. more than a month ago
  2. reface
  3. # 1
Accepted Answer Pending Moderation
"How do you connect the keyboard to the refaceCP? You don’t say..."

I did.

"when directly connected via MIDI to the Keystation 61es"

so the keystation plays fine over USB and MIDI into the DAW, confirmed by the recorded note data, BUT when connected direct to the Reface there are issues with note sustain.

So, based on that process, the issue is the CP's ability to handle incoming midi data direct from a keyboard. i.e. NOTE ON/OFF

Is this an issue others have experienced?

The logic behind using a certain midi channel would be to eliminate the possibility of any random midi 'chatter' that would signal a key has been released.
  1. more than a month ago
  2. reface
  3. # 2
Bad Mister
Yamaha
Accepted Answer Pending Moderation
Is this an issue others have experienced?
No, not to my knowledge, that’s why I ask the question. If you are attempting to work this through a process of elimination. Then you’ll need to try a different Keyboard to trigger the refaceCP. And/or a different tone generator to test the viability of your controller.
  1. more than a month ago
  2. reface
  3. # 3
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