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  1. Phil
  2. Sherlock Holmes
  3. MONTAGE Series Synthesizers
  4. Saturday, 15 December 2018
After updating the firmware to 2.5, the keyboard is playing every performance one semi-tone too low. It's as if I had transposed the keyboard "-1semi". A "C" is now a "B". I tested it with an outside tuner (see attached photo)

Here is what I have done to try and fix this.

1. Tried multi performances and they all share the common problem. Even checked one to make sure that the Pitch for a Part was 0.
2. Checked to make sure that the keyboard was not transposed. (it shows "+0semi";)
-Note, the Transpose feature does work, it is just 1 semi-tone out of sync.
3. Checked the pitch wheel to make sure it wasn't moved or stuck.
4. Re-install the firmware. --However, it looks like it wouldn't install, but just verified that 2.5 was already updated.

Thanks for your help,
Attachments (1)
Responses (2)
Bad Mister
Accepted Answer Pending Moderation
What you didn’t check (and in all likelihood, is the issue) is the Tuning.

Touch “Settings” > “Sound” > under “Tone Generator” settings, make sure of the “Tune” setting...
+0.0 = 440Hz

Hope that helps.
  1. more than a month ago
  2. MONTAGE Series Synthesizers
  3. # 1
Accepted Answer Pending Moderation
That fixed it, thank you!
  1. more than a month ago
  2. MONTAGE Series Synthesizers
  3. # 2
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