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  1. Michael
  2. Site Feedback
  3. Sunday, 16 December 2018
When trying to upload a local file as an avatar in my profile, it keeps telling me:
"Full name empty."
and nothing is uploaded. Tried it with jpg and png and different sizes.
Doesn't seem to work at all.
Responses (13)
Amy
Yamaha
Accepted Answer Pending Moderation
Michael,
Thank you for your feedback and participation. We are looking into the issue.

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. Site Feedback
  3. # 1
Accepted Answer Pending Moderation
Same problem here using Firefox (Windows), Edge (Windows), Chrome (Android):

Fullscreen capture 832019 103413 AM.jpg
Attachments (1)
  1. more than a month ago
  2. Site Feedback
  3. # 2
Accepted Answer Pending Moderation
Yamahasynth is using Easydiscuss - https://stackideas.com/easydiscuss

It looks like easydiscuss requires a "full name" field to be filled out in order to update and save a profile, including the avatar.

My guess is that the "Account" tab has been disabled - this is the place where the "full name" field appears:

Fullscreen capture 832019 111439 AM.jpg

To see what I mean, visit this link then click "Quick Access" in the right menu bar, select one of the profiles then select "Edit Profile":

http://easydiscuss.stackideas.com/profile/edit#edit-bio
Attachments (1)
  1. more than a month ago
  2. Site Feedback
  3. # 3
Amy
Yamaha
Accepted Answer Pending Moderation
@Michel,

Thank you for your participation in the forum.

I have just emailed you and am happy to assist you with swapping your avatar. Please see my email in your inbox.

Have a good day!

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. Site Feedback
  3. # 4
Accepted Answer Pending Moderation
Hi,

I would also like yo upload an avatar please, but I am still not able to? If I email it to you directly would you be kind enough to upload it for me please?

Also, how do I subscribe to threads in which I have asked a question ( as in this one) please? I would like to receive notifications.

Many thanks,

Paul
  1. more than a month ago
  2. Site Feedback
  3. # 5
Amy
Yamaha
Accepted Answer Pending Moderation
Paul,

We appreciate your participation in the forum - thank you.

We would be happy to assist you with uploading an avatar. I have just emailed you in response to your inquiry. Please check your email inbox.

Have a great day!

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. Site Feedback
  3. # 6
Accepted Answer Pending Moderation
Paul,

We appreciate your participation in the forum - thank you.

We would be happy to assist you with uploading an avatar. I have just emailed you in response to your inquiry. Please check your email inbox.

Have a great day!

Best,
Amy - Community Coordinator

Hi Amy,

Awesome! Thanks very much indeed for your kind advice/assistance here.

Avatar looks great (Miles Davis: 'Complete On The Corner Sessions').

Best,

Paul
  1. more than a month ago
  2. Site Feedback
  3. # 7
Accepted Answer Pending Moderation
Hi Amy,

I am also having trouble uploading an avatar. Same error as the others. Can you help me, please?

Thanks,
Phil
  1. more than a month ago
  2. Site Feedback
  3. # 8
Amy
Yamaha
Accepted Answer Pending Moderation
Phil,
Please see your email inbox. Thank you and have a great day!

Best,
Amy - Community Coordinator
  1. more than a month ago
  2. Site Feedback
  3. # 9
Accepted Answer Pending Moderation
Same problem for me here. May I kindly ask for your help ?

Many thanks in advance,
  1. more than a month ago
  2. Site Feedback
  3. # 10
Amy
Yamaha
Accepted Answer Pending Moderation
Thorsten,
I have just emailed you at the email on your profile. Please feel free to reply to my email.

Thank you.

Amy - Community Coordinator
  1. more than a month ago
  2. Site Feedback
  3. # 11
Accepted Answer Pending Moderation
My picture is blank because I tried to swap it and hit this same issue. Seems this will not be fixed soon.

May I apply an average level of kindness in requesting assistance? I’d use more, but I’m hording some due to all that is happening in this crazy mixed-up world.


Thank you,
L. Spiro
  1. more than a month ago
  2. Site Feedback
  3. # 12
Accepted Answer Pending Moderation
May I kindly ask for help with this?


Many thanks in advance,
Anne
  1. more than a month ago
  2. Site Feedback
  3. # 13
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