Hey Yamaha reps!
When I login to sound mondo with my Reface dx plugged in via usb (of course) I get an error msg. It says something to the effect that "a security breech has ocurred and someone has tried to bypass the security". I have, in fact had identity theft recently (AT&T, etc.) but would really like to get this fixed. I've been a Yamaha customer for many years (R6 bike, P121 electric piano, reface dx etc,) and bought my reface with the idea that I would be using soundmondo.
Can somebody help me get this resolved so I don't have to start making millions of phone calls? (I live in California and have had to speak to the guys in Orange county on ocassion).
I've already exhausted all the regular avenues - i.e. redoing my password, updating profile etc. I really need someone to point me in the right direction on this.
Thanks for any help in advance!